Terms of service

1 scope 
For all orders via our online store, the following terms and conditions apply. 
2 contractors, customer service 
The purchase contract comes off with oil and lubricant trade. More information about us can be found in the imprint. You can contact our customer service for questions and complaints 14:00 to 5:00 p.m. Mon-Fri 9:00 to 12:00 Sat 9:00 to 11:00 at the telephone number 493,587,333,534th 
3 contract 
With adjustment of the products in the online store, we give a binding offer to conclude a contract from this article. The contract is concluded by accepting by clicking the order button the supply of the goods contained in the shopping cart. Immediately after submitting the order you will receive a confirmation by EMail.Bedingung again for a valid contract conclusion is always that the order process is completed by sending the order. 
4 Returns 
Yet added shipping costs in addition to those specified product prices. Regarding the value of the shipping can be found at the offers. 
5 Payment 
The payment is in advance, PayPal, invoice. 
With the advance payment, we will provide our bank details in the order confirmation and deliver the goods after payment. 
You pay the invoice amount on the online provider Paypal. You must be registered in principle there or to register, legitimize your access and payment instruction to us to confirm (except possibly guest access). For more information, please contact the ordering process. 
Invoice only for companies within Germany. 
payment in cash 
Cash on pickup 
6 Pickup 
Pick up in our office in Herrnhut, on collection date you will be informed by e-mail. 
7 Pack Station 
Delivery to freight stations only with German Post. 
8 Retention of title 
The goods remain our property until full payment. 
9 transport damage 
If goods are delivered with obvious shipping damage, please file a complaint such errors immediately as possible to the delivery person and please do not hesitate to contact us immediately. The failure to make a claim or contact has for your legal rights and their enforcement, especially your warranty rights no consequences. But help us to make our own claims against the carrier or transport insurance. 
10 Conditions 
Below you will find an information about the conditions and consequences of the statutory cancellation right in shipping orders. 
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Right of withdrawal 
(A consumer is any natural person who enters into a transaction for purposes which can be attributed mainly neither commercial nor their independent vocational activity.) 
You have the right to cancel within fourteen days without giving any reason this contract. The withdrawal period is fourteen days from the date on which you or a third party named by you, which is not the carrier, the goods have taken physical possession of. 
To exercise your right of cancellation, you need us (oil and lubricant Bernd Engel, Civitatenweg 6, 02747 Herrnhut, telephone number: 035 873/33534; Fax Number: 035 873/33534, E-mail address: oel-engel@web.de) by means of a unique declaration (eg a consigned by post mail, fax or email), inform them of your decision to withdraw from this contract. You can sure use the attached model withdrawal form which is not mandatory, however. You can fill out and submit the model withdrawal form or any other unequivocal statement on our website (www.oel-engel.de) electronically. Make use of this opportunity, we will forward to you immediately (eg by e-mail) confirmation of the receipt of such a withdrawal. In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline. 
Effects of withdrawal 
If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheap Standard have), and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier. You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with them. 
Exclusion of the right of withdrawal 
Model withdrawal form can be downloaded here: 
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11 treaty text storage 
We save the contract text and send you the order data and our General Terms and Conditions by e-mail. The Terms and Conditions can be viewed and downloaded on this page at any time here. Your past orders can be viewed in our customer login. 
12 Contract Language 
The available for contract conclusion languages ​​are German and English. 
Öl und Schmierstoffhandel Engel